- Industry news >  RP Platform rolls out major software update
05 April 2017 11:23
RP Platform rolls out major software update
RP Platform — the London-based provider of workflow management software solutions for companies offering additive manufacturing services — has recently unveiled the latest in an ongoing series of software updates and enhancements. The latest updates have been in direct response to feedback and suggestions from both new and longstanding clients who have been using the platform to receive and manage orders from their own customers.
The process for creating and delivering quotations has been enhanced and streamlined, leading to tangible time-savings for both customers and internal teams. The presentation and delivery of quotations is more customisable than before, helping RP Platform users take a more personal approach to customer service and deliver clearer, more comprehensive quotation documents. These developments will be made available to all RP Platform users automatically, allowing them to incorporate the new enhancements into their own operations.
RP Platform Founder and CEO Keyvan Karimi commented:
“Since we originally launched RP Platform in 2013, ongoing feedback from our clients and consultation with their teams has been essential to our software’s development. Although the implementation process for each customer is highly individualised, as it involves us setting up the software to their specific requirements, we’re well aware the the additive manufacturing sector is evolving day by day. This means our software needs to evolve in parallel, in order to ensure it can keep pace with our clients’ developing needs and goals.
“While many of our monthly updates were initially made in response to individual requirements, we quickly found that many of the suggestions we received could benefit all our clients, so the decision was made to make all monthly updates available to all users, at no additional cost. It’s proven to be a great decision, as the feedback we receive each month enables us to respond directly to developments in terms of our clients’ needs and wider trends in the world of additive manufacturing.”