RP Platform for Assisted Quotations
Benefits
A better customer experience
Open channels of communication and complete transparency are maintained throughout every stage of their order.
Minimal turnaround times
You will make more effective use of your time and resources, leading to more efficient internal processes and tangible cost savings.
World-class results
Complete consistency and exceptional quality for every customer project.
How it works
A tailored customer portal
Smoother internal and external communication
Automated tracking of customer satisfaction
A fully integrated system for customer enquiries
RP Platform integrates with your existing systems, so all enquiries are managed consistently, whether you receive them online, via email, on the phone, or in person.
Effective file analysis and repair
First-class data repair tools ensure the quality of all project data. Errors are logged and captured in a detailed report, should you or your customer wish to review.
Comprehensive, accurate quote generation
RP Platform automatically translates project data into a comprehensive quotation, based on your pricing model, which is sent directly to you for review and approval.
Easy access to quotations for all customers
Once they have been approved, quotes can be saved as PDFs, emailed to the customer, or viewed through their dashboard, making it easy to confirm their order.
Complete order management
You can view each customer’s order history through your customised dashboard, helping you take a high level view of your workflows and maximise your efficiency.